Delivery Information P&P

Postage



All Orders dispatched within 48hrs
 

Standard orders are dispatched with Royal Mail 1st Class Buisness Tracking and Parcel Company for Larger orders. We also allow local customers to collect, Please just ask.

We use a fix fee when charging for postage and packaging a a rate of only £2.50 no matter how small or how big your order is.

Packaging

Due to how busy we are we can only use new boxs.

We do recommend that customers re-use our packaging if possible, to help recylce and protect the environment.

 

 

Dispatch Information

Please be aware that our dispatch time relates to the time it takes from when your payment is made to your order then being picked & packed, then finally dispatched with royal mail or parcel company, depending on the size of your order. This does not mean you will receive it within the stated timescale. All orders under 1 kilo are dispatched with royal mail 1st class buisness tracking. Due to the high postage costs of parcels over 1 kilo we are unable to use royal mail for these orders. Therefore these orders are dispatched with a parcel company which may take longer to arrive to you than royal mail parcels. However if you need your order sooner and your order is over 1 kilo then you are welcome to pay the extra postage costs to post with Royal Mail 1st class, please contact us to make arrangements to do this. 

Please note that we do not make any profit on postage and try to keep costs as low as possible. 

 


Final Terms

> We reserve the right to change the way we calculate our postage at any time.

> Due to postage being beyond our control customers should allow for an additional two days before raising a complaint of missing items. Then we will look into your claim and resolve any issues. 

 

By placing an order with us you agree to the terms and conditions set out above.


If you have any issues with any of the topics highlighted in our Postage & Packaging please get in contact with us for free by using are online contact form,

We look forward to doing business with you.

Happy Crafting !

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